https://www.label-careproducts.nl/en_GB/ MijnWebwinkel RSS 2.0 Feed v1.0 https://www.label-careproducts.nl/en_GB/ https://www.label-careproducts.nl/en_GB/ Welcome to the LABEL-careproducts website. On this website you'll find information about the care for your LABEL leather, fabrics and woods. If you have questions concerning your upholstery, questions about stains or care products. You'll likely find your answer on this website. Together with LCK Nederland we've tested our collection and recommended suitable care products for every material. For ease of use, we've separated our recommendations by material. Did you not find the answer to your question? Please contact LCK Nederland and we'll help you. Kind regards, LABEL & LCK https://www.label-careproducts.nl/en_GB/c-3834788/webshop/ https://www.label-careproducts.nl/en_GB/c-3834788/webshop/ Welcome to the webshop. Here you will find all the recommended maintenance products for LABEL. The maintenance products in our webshop are supplied by our partner LCK Nederland BV. For questions about cleaning and maintenance, maintenance products and orders, please contact LCK Nederland BV. Please click on the contact page for more information. https://www.label-careproducts.nl/en_GB/c-3835040/leather/ https://www.label-careproducts.nl/en_GB/c-3835040/leather/ On this page you will find all information regarding maintenance per LABEL-leather. Simply click on a leather of choice for all the recommended maintenance products. Do you have questions about these products or about the ordering process? Please contact LCK Nederland and they will gladly help you further. https://www.label-careproducts.nl/en_GB/c-4738731/fabric/ https://www.label-careproducts.nl/en_GB/c-4738731/fabric/ On this page you will find all information regarding maintenance per LABEL-fabrics. Simply click on a leather of choice for all the recommended maintenance products. Do you have questions about these products or about the ordering process? Please contact LCK Nederland and they will gladly help you further. https://www.label-careproducts.nl/en_GB/c-4736483/stains/ https://www.label-careproducts.nl/en_GB/c-4736483/stains/ The ten basic rulesWith these ten rules, you should be able to treat common stains with ease: Dust off! It may sound logical, but weekly dusting is like 95% of your furniture maintenance. It prevents the build-up of household waste (dust) and ensures that your furniture stays nice and fresh. Tip: check whether the LCK® cleaning glove set is suitable for your furniture. Go directly to: maintenance advice. 'Spring & winter cleaning'. We recommend that you maintain furniture 2-4 times a year with the recommended maintenance products. This way you ensure that you can enjoy your furniture to the fullest, every year! Spilled liquid? Remove liquids as much as possible without dabbing hard. First, try to absorb the liquid with a sheet of uncolored paper towel. The aim is to prevent as much liquid (and therefore dye) from entering the fibers as possible. Then clean with the recommended cleaner and distilled water, see rule 10. Remove solids such as mustard, mayonnaise with a spoon or the blunt side of a knife. Then clean again with the recommended cleaner. Never scrub! You will continue to see this. Follow the instructions on the packaging of the maintenance product and, if in doubt, contact us. Our experts are available every working day. Home garden and kitchen remedies, rather not! This often contains solvents, and you also do not know how the agent reacts to your upholstery. Use the recommended cleaner, or contact us. There is often more possible than you think! Always clean a complete section. This is jargon to always clean and maintain from seam to seam. For example, after you have cleaned a stain on a back cushion, you also need to clean the entire back cushion. If you only clean a stain locally, you have a chance that you will continue to see this. Technique. Whenever possible, always clean a stain from the outside in. This way you avoid spreading the stain further. Do not apply too much pressure and let the cleaner do the work. Let the cleaner do the work. In other words, follow the instructions and let the cleaner soak in briefly. In this way, the cleaner can dissolve the pollution. Then remove the cleaner (and thus the dissolved contamination) with a slightly damp cloth. Do not use tap water. Not all tap water has the same water hardness. Due to 'hard' water, limescale rims can remain behind, which are very difficult to remove. So get a liter of distilled or demineralized water at home. This always comes in handy and is available in almost every supermarket / drugstore. Grease stains (in leather)Whatever you do, stay calm, because you don't have to do anything about most grease stains. What's up with that? Most leathers with an open structure have the property of absorbing small grease stains (such as gravy splashes) over time. You don't have to do anything about this yourself, except to monitor it. Day 1: Remove as much solids and liquids as possible, using the basic rules above. Then take a picture of the grease stain and put a reminder in your calendar for next week. Day 8: Take another photo from the same spot a week later and set another memory. Repeat this for about 3-4 weeks and compare the photos afterwards. Is the grease stain visibly reduced? Then don't do anything about it, the stain will disappear on its own. If not, please contact us and send us the photos. https://www.label-careproducts.nl/en_GB/c-3834790/contact/ https://www.label-careproducts.nl/en_GB/c-3834790/contact/ LCK Nederland BV Hunneperkade 12 7418BT Deventer The NetherlandsSend an e-mail: click here Phone: +31 571 27 03 27 KvK 51069229 BTW nr NL809561311B01Offices are open:: mo-th 09:00-12:00 - 13:00-17:00 fri 09:00-12:00 - 13:00-15:00 https://www.label-careproducts.nl/en_GB/c-3834940/terms-conditions/ https://www.label-careproducts.nl/en_GB/c-3834940/terms-conditions/ General Terms and Conditions LCK Nederland B.V. / webshops Content: Article 1 definitions Article 2 identity of the entrepreneur Article 3 applicability Article 4 offer Article 5 price Article 6 agreement Article 7 right of withdrawal Article 8 client’s obligations during the reflection period Article 9 exercising the client’s right of withdrawal and the costs Article 10 entrepreneur’s obligation in case of withdrawal Article 11 exclusions of the right of withdrawal Article 12 compliance Article 13 delivery and execution Article 14 payment Article 15 complaints procedure Article 17 applicable law Article 1, definitions In these Terms and Conditions, the following terms shall have the following meanings: agreement: an agreement in which the client acquires products or services, with respect to a distance agreement and these goods and/or services are delivered by the Entrepreneur or a third party on the basis of an arrangement between this third party and the Entrepreneur.; client: the natural person who does not act for purposes related to his/her commercial trade, craft or professional activities; day: calendar day; distance contract: a contract concluded by the Entrepreneur and the client within the scope of an organized system for distance selling products and/or services, whereby exclusive or additional use is made of one or more technologies of distance communication up to the conclusion of the contract; entrepreneur: LCK Nederland B.V.; reflection period: the period during which the client may use his right of withdrawal; right of withdrawal: the client’s option not to proceed with the distance agreement within the cooling-off period; form for withdrawal: the European standard form for withdrawal sustainable data carrier: any means, including e-mail, that allow the client or the Entrepreneur to store information directed to him/her personally in such a manner that makes future consultation and use possible during a period that matches the purpose for which the information is destined and which makes unaltered reproduction of the stored information possible. technology for distance communication: any means to be used for concluding an agreement without the client and the Entrepreneur being together in the same place at the same time. Article 2, the indentity of the entrepeneur LCK Nederland B.V., Hunneperkade 12, 7418BT Deventer, Holland T (+31) 571 270 327 www.lcknederland.nl Office hours: Mo-Thu 09:00 - 12:00 / 13:00 - 17:00 Fr 09:00 - 12:00 / 13:00 - 15:00 KvK: 51069229 BTW: NL 823 075 928 B01 Article 3, applicability These General Terms and Conditions apply to any offer from the entrepreneur and to any distance contract concluded by the entrepreneur and the client. Before concluding a distance contract, the entrepreneur has made the text of these General Terms and Conditions available on the website. The text of these General Terms and Conditions can be viewed electronically and they can be sent at the client´s request, free of charge, either via e-mail or otherwise; Article 4, offer If an offer is of limited duration or if certain conditions apply, it shall be explicitly stated in the offer. The offer contains a full and accurate description of the products and/or services offered. The description is suitably detailed to enable the client to assess the products or services adequately. Pictures are truthful images of the products and/or services provided. Obvious errors or mistakes in the offer do not bind the entrepreneur. All offers contain such information that it is clear to the client what rights and obligations are attached to accepting the offer. Article 5, the price All prices indicated in the webshop are including Dutch VAT. Article 6, contract The contract becomes valid when the client has accepted the offer and fulfilled the terms and conditions set. Article7, right of withdrawal The client can repudiate a purchase contract for a product without giving reasons for a period of reflection of 14 days. The entrepreneur may ask the client about the reason for the withdrawal but cannot force him to state his reason(s). The reflection period starts on the day the product is received by the client or by a third party appointed by him in advance and who is not the carrier, or if the client ordered several products in the same order: the day on which the client or a third party appointed by him received the last product. Article 8, client’s obligations during the time of reflection During this period, the client shall handle the product and the packaging with care. The client shall only unpack the product to the extent necessary for establishing the nature and the characteristics of the product. The guiding principle is that the client may only handle and inspect the product in the manner in which one is allowed to handle a product in a shop. Article 9, Exercising the client’s right of withdrawal and the costs If the client exercises his right of withdrawal he shall notify the entrepreneur unambiguously with the standard form for withdrawal within the period of reflection. The client shall return the product or deliver it to the entrepreneur as soon as possible but within 14 days counting from the day following the notification has been sent. The client shall return the product in the original state and packing and in conformity with the instructions given by the entrepreneur. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal fall on the client. The client shall bear the direct costs of returning the product. Article 10, entrepreneur’s obligations in case of withdrawal The entrepreneur shall promptly send a return receipt after receiving notification of withdrawal.The entrepreneur shall reimburse all payments made by the client., including paid delivery costs as soon as possible but within 14 days following the day on which the Entrepreneur has received the product. The entrepreneur shall make use of the same means of payment that the client used, unless the client consents to another method. The reimbursement is free of charge for the client. If the client opted for a more expensive method of delivery instead of the cheapest standard delivery, the Entrepreneur need not reimburse the additional costs for the more expensive method. Article 11 - Exclusion of the right of withdrawal The Entrepreneur excludes the following products and services from the right of withdrawal: Products manufactured in accordance with the Client’s specifications which are not prefabricated and which are produced on the basis of a client’s individual choice of colour or mixture. Article 12 performance of an agreement The entrepreneur guarantees that the products and/or services comply with the agreement, with the specifications listed in the product description and manuals, with reasonable requirements of usability and/or reliability and with the existing statutory provisions and/or government regulations on the day the contract was concluded. The entrepreneur is not responsible for any damages that may occur due to wrong usage of the product or to not following the instructions/manuals. Article 13, delivery and execution The entrepreneur shall exercise the best possible care when booking orders and executing product orders and when assessing requests for the provision of services. The place of delivery is at the address given by the client to the entrepreneur. The entrepreneur shall execute accepted orders with convenient speed but at least within 30 days, unless another delivery period was agreed on. If the delivery has been delayed, or if an order cannot be filled or can be filled only partially, the client shall be informed about this within one month after ordering. In such cases, the client is entitled to repudiate the contract free of charge. The entrepreneur shall return the payment made by the client promptly but at least within 30 days after repudiation. The risk of loss and/or damage to products will be borne by the entrepreneur until the time of delivery to the client or a representative appointed in advance and made known to the client, unless explicitly agreed otherwise. Article 14, payment The following means of payment are available: credit card, pay pal, banktransfer, IDEAL and Mr cash. Article 16, complaints procedure Complaints about the performance of the contract shall be submitted fully and clearly described to the Entrepreneur within 2 days after the client discovered the defects. The complaints submitted to the Entrepreneur shall be replied within a period of 14 days after the date of receipt. Should a complaint require a foreseeable longer time for handling, the Entrepreneur shall respond within 14 days with a notice of receipt and an indication when the client can expect a more detailed reply. The usage of our products by the consumer is out of the entrepreneurs control. It is therefore that the entrepreneur cannot be held responsible for any damages that may occur due to wrong usage and/or not following instructions or manuals. Article 15, applicable law Contracts between the Eentrepreneur and the client to which these General Terms and Conditions apply, are exclusively governed by Dutch law. https://www.label-careproducts.nl/en_GB/c-4450757/privacy-statement-lck-nederland-bv/ https://www.label-careproducts.nl/en_GB/c-4450757/privacy-statement-lck-nederland-bv/ Privacy statement LCK Nederland BV https://www.label-careproducts.nl/en_GB/c-4737794/withdrawal-and-returning/ https://www.label-careproducts.nl/en_GB/c-4737794/withdrawal-and-returning/ Return Form Withdrawal Form https://www.label-careproducts.nl/en_GB/c-3834994/payment/ https://www.label-careproducts.nl/en_GB/c-3834994/payment/ ∙ Apple Pay ∙ Bankcontact / Mr. Cash ∙ Belfius Direct Net ∙ Credit Card ∙ Google Pay ∙ iDEAL | Wero ∙ KBS / CBC ∙ Paypal Or use a banktransfer to pay in advance. We will sens you order after payment has been received. You will find all information on your invoice. https://www.label-careproducts.nl/en_GB/c-3834789/shipment/ https://www.label-careproducts.nl/en_GB/c-3834789/shipment/ Delivery time We send products on workdays the same or the following day! There are two expections to this:Products that are made to order, such as a Keralux® colour repair set. (10-12 days)Service orders, such as a leather repair.Orders with multiple products will be send together. Do you want to receive one of the products earlier? Contact us. Shipping For the Netherlands €6,95 shipping costs, Belgium and Germany € 7,75 Starting from € 70,00 we'll send order to these three countries for free. In other countries we charge set shipping costs which differ in every country. You'll see the right shipping price during the order process. Austria € 14,30 (Versandkostenfrei ab 143,00) Belgium € 7,75 (geen verzendkosten vanaf 70,00) Croatia € 36,40 Czech Republic € 19,80 (free shipment from € 198) Denmark € 14,30 (free shipment from € 143) Estonia € 22,20 (free shipment from € 175) Finland € 30,15 (free shipment from € 265) France € 16,40 (pas de frais de port de €164) Germany € 7,75 (Versandkostenfrei ab 70,00) Greece € 40,70 Hong Kong* 0-1 kg € 44,00 (others show up automaticcaly Hungary € 19,80 (free shipment from € 198) Iceland* 0-1 kg € 32,00 (others show up automaticcaly Ireland € 22,20 (free shipment from € 220) Italy € 21,70 (free shipment from € 217) Latvia € 17,85 (free shipment from € 179) Lithuania € 25,3 (free shipment from € 253) Luxembourg € 14,20 (free shipment from € 142) Monaco € 20,50 (free shipment from € 205) Netherlands € 6,95 (geen verzendkosten vanaf 70,00) Norway € 22,20 (free shipment from € 222) Poland € 19,70 (free shipment from € 197) Portugal € 22,20 (free shipment from € 222) Schweiz 0-1 kg € 34,00 (others show up automaticcaly) Singapore* 0-1 kg € 44,00 (others show up automaticcaly) Slovenia € 22,20 (free shipment from € 222) Slowakia € 20,60 (free shipment from € 206) South Korea* 0-1 kg € 44,00 (others show up automaticcaly) Spain € 22,60 (free shipment from € 226) Sweden € 19,40 (free shipment from € 194) Taiwan* 0-1 kg € 44,69 (others show up automaticcaly) * Please note: We cannot ship sprays (aerosole) like Keralux® spray N, Keralux® / Puratex® degreaser, Keralux® set N / Keralux® set Vi by air.